PraiseVoice Network

OK… the title says a lot, but as I write, it is not that I don’t like praisevoice.com  because I am  its creator and manager. I am quoting a friend of praisevoice who wrote me recently and complained about PraiseVoice services!  He wasn’t being negative or  judgmental, but was simply constructively criticizing what we do so we may improve. In this post,  I am going to share with you his insights and encourage you to share yours  thoughts with us because it is important to understand that your voice counts (it does not mean that I will have the time to discuss every comment publicly necessarily though ). So here we go…

• Same Music over and over again

  “I have been listening to PraiseVoice for over a year now, but I am always ticked off when I hear the same song after 20 minutes“.
  My answer:  While I agree with you that this may be a big turn off for most visitors, you would be pleased to know that this is something we made top priority to work on for 2010! It mainly due to the fact that we need more music from musicians who are slow at responding and sending us music.
  

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  Cutting in and out

  “At least at two occasions I have had interruptions where the stream simply cuts and doesn’t come back until very late in the day“.
  My answer:  Contrary to what some people may think, PraiseVoice is more popular than it appears. This means at any given time, we have people connected listening to the good music from as far China, Japan, and as South as Argentina and Brazil. Who knew?!! PraiseVoice streaming server is hosted on dedicated high speed backbone and usually connection is not an issue though we may have had a couple of interruptions in the past few months. My advice is that once the stream cuts, try to connect again right away, and if you can’t for some reason, please wait about 1-2 minutes and reconnect. It may be a simple synchronization issue or DNS propagation one. If you can’t connect for more than an hour however, I would appreciate if you let us know of the time the facts and make  clear your city and the local time it happened.

• Leave us the choice. Will  ya?

  “Music on demand please. Why is the PraiseVoice on-demand music doesn’t work? ”
  My answer: On this one, Mea  Culpa for the delay, but hold on… check http://www.praisevoice.com/music/ondemand/ and if it doesn’t change your mind I will apologize again.  You will need to have registered and be logged in.
  

• Expensive albums

  “I would like to buy a couple of your albums but I think they are expensive.”
  My answer:  We do not set the album prices. Musicians do!
  

• Constantly changing looks.

  “Why do you change the looks so often?”
  My answer: It surely may look like that, but we try our best not to. PraiseVoice and ishimwe.com are built on the amazing WordPress platform. It requires constant upgrades to insure maximum security and integrity of the data. So, when something major comes up, at praisevoice we try our best to adjust so as to provide a better experience to our users.
  

So there we go. The five questions  from Mr George K. If there was anyone else with the same kind of questions, I hope that gives you a better understanding and if  not, by all means, get back to us and we will share your thoughts if we can.